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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William Lamm

March 20, 2025

5  out of  5
rating by William Lamm
"Kind, responsive, and very helpful!"
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Maxwell Fiore

March 19, 2025

5  out of  5
rating by Maxwell Fiore
"Really streamline and easy to work with."
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kaleb graham

March 18, 2025

5  out of  5
rating by kaleb graham
"Called the office and Sarah was extremely kind and helpful with my questions and concerns and helped me resolve everything right away. Thank you!!"
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Jeff Sanford

March 13, 2025

5  out of  5
rating by Jeff Sanford
"I switched from another major insurance company a to Shannon's Agency. I work with one of her agents Sarah Clark, not only did she save me considerable money on my home and auto policies, she is always available for any adjustments that may be required. additionally Maria who is part of their in customer service has been quick to respond to emails, call, and to provide documents when needed. At one point after we experienced a hurricane, I even received a call to see if we were OK, and to verify our home was not damaged. I have nothing but good things to say about everyone at the agency."
We responded:
"Jeff, I greatly appreciate the thoughtful review! We understand you have many choices when it comes to an insurance Agent, so we strive to show the best customer service possible. Please don't hesitate to reach out if there is anything else we can assist with! -Shannon Teolis"
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Camille Maull

March 13, 2025

5  out of  5
rating by Camille Maull
"Big thank you to Maria today for getting back to me regarding my monthly payment plan. My debit card was hacked, so my bank shut the card down and unfortunately my monthly SF bill was due. I sent them an email and Maria called and we put the payment on another card and we were done. She also mentioned some ways for me to save on my homeowners insurance. I have already added Identity Theft Protection, and after I receive more information, I might be saving even more. As we all know, every little bit helps, and I thank you again Maria for helping me."
We responded:
"Camille, thank you for the thoughtful review! I'm glad Maria was able to get your billing issue resolved as well as offer assistance in additional areas too. Please don't hesitate to reach out if there is anything else we can help you with! -Shannon Teolis"
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Rebecca Bennett

March 13, 2025

5  out of  5
rating by Rebecca Bennett
"Hannah Cook quickly responded to my email concerning the renewal of my renter’s insurance! She was able to provide all necessary information for my apartment and complete the renewal without delay."
We responded:
"Thank you for the 5 star review! I'm happy to hear you had such a positive experience working with Hannah. I greatly appreciate your business! -Shannon Teolis"
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Liz Greenwood

March 12, 2025

5  out of  5
rating by Liz Greenwood
"Maria is always so nice to work with."
We responded:
"I appreciate the kind review regarding your positive experience with Maria! -Shannon Teolis"
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Summer Poyer

March 11, 2025

5  out of  5
rating by Summer Poyer
"Sarah was incredibly helpful!"
We responded:
"Thank you for the 5 star review, Summer! I appreciate you choosing my local Agency for your renters insurance. -Shannon Teolis"
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John Mcelwee

March 6, 2025

5  out of  5
rating by John Mcelwee
"Prompt and easy answers to questions. Thx. Jm"
We responded:
"Thank you for taking the time to leave a 5 star review, John! -Shannon Teolis"
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Sheila Bowens

March 6, 2025

5  out of  5
rating by Sheila Bowens
"Sonya, this is Jan Driscoll. Thanks for your service you were very professional ! I'm happy to be insured with State Farm"
We responded:
"Jan, thank you for your review! I am so glad to hear that Sonya on my team took great care of you. Thank you for doing your business with my local Agency! -Shannon Teolis"
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Mark Solomon

March 5, 2025

5  out of  5
rating by Mark Solomon
"I called my State Farm agency for assistance. Hanna took my call, swiftly got me what I needed and was very kind and courteous. I am very pleased with my agency! Thank you Hanna!"
We responded:
"Thanks for the review, Mark! I'm glad you've been so pleased with the service you've received. -Shannon Teolis"
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Suzanne Prescott

March 5, 2025

5  out of  5
rating by Suzanne Prescott
"Extremely Courteous and Helpful!"
We responded:
"Suzanne, I appreciate you leaving a 5 star review on your experience with my local Agency! -Shannon Teolis"
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Eric Patrick

March 5, 2025

5  out of  5
rating by Eric Patrick
"I was having trouble getting my billing to work and the team was extremely helpful and patient helping me get it correct!! Thanks for your help!!"
We responded:
"Thank you for the 5 star review, Eric! We're always here to help out with any insurance needs you may have. -Shannon Teolis"
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Houston Predieri

March 4, 2025

5  out of  5
rating by Houston Predieri
"Maria was helpful and kind!"
We responded:
"Thank you for taking the time to leave us a review, Houston! -Shannon Teolis"
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Jamie Phillippe

March 4, 2025

5  out of  5
rating by Jamie Phillippe
"Maria was helpful and followed through on making a change to our Personal Property coverage. Very easy to work with."
We responded:
"Thank you for the kind words, Jamie! I greatly appreciate your business. -Shannon Teolis"
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cameron lidard

March 3, 2025

5  out of  5
rating by cameron lidard
"Switching over my auto insurance has never been so easy in my life thanks to the hard work to Hannah, she made it very easy and seamless moving everything over and answering all the questions I had!"
We responded:
"Thank you for the 5 star review, Cameron! I'm happy you've been so pleased with the service you've received working with Hannah. -Shannon Teolis"
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Sandra Seyl

February 28, 2025

5  out of  5
rating by Sandra Seyl
"Five star experience!! Hannah was the best. I needed a policy virtually overnight and she was able to put it together for me. I highly recommend her and this agency, very satisfied customer. Simply the best"
We responded:
"Thank you for the kind review, Sandra! I'm glad to hear you had such a positive experience working with Hannah to set up your new flood insurance policy. -Shannon Teolis"
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Agnes Smalls

February 28, 2025

5  out of  5
rating by Agnes Smalls
"Good Attitude and very pleasant to work with"
We responded:
"Thank you for the review, Agnes! I appreciate you choosing my local Agency for your auto insurance. -Shannon Teolis"
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chris lenehan

February 28, 2025

5  out of  5
rating by chris lenehan
"Hannah and the rest of the team are super responsive. We communicate via text and it makes my life so much easier. Thanks guys!"
We responded:
"Thanks for the 5 star review, Chris! We have enjoyed working with you on your insurance needs throughout the years! -Shannon Teolis"
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Yalena Talley

February 27, 2025

5  out of  5
rating by Yalena Talley
"I love doing business with this insurance company. They are both so pleasant when I call and ask questions about anything."
We responded:
"I appreciate the kind review, Yalena! I understand there are a lot of choices for your insurance carrier, so I thank you for choosing to do your business with my Agency! -Shannon Teolis"
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lamonica smith

February 26, 2025

5  out of  5
rating by lamonica smith
"Very helpful and friendly! Quick phone call and I was able to get what I needed fast!"
We responded:
"Thank you for the kind review! We strive to make any experience as efficient and hassle-free as possible! -Shannon Teolis"
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Will Danielson

February 26, 2025

5  out of  5
rating by Will Danielson
"The service I receive is amazing. Everyone at Shannon Teolis(Sarah, Maria, Terri and Shannon) work together to provide REAL customer care. I highly recommend this group."
We responded:
"Will, thank you for the kind review! Our team strives to give the best level of customer service possible, and I appreciate you choosing my local Agency for your auto, home, and flood insurance. -Shannon Teolis"
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Pat Harding

February 26, 2025

5  out of  5
rating by Pat Harding
"I had a great experience working with Sarah! We discussed my needs and she set me up with the coverage I need in the timeframe required. Sarah has given phenomenal customer service every step of the way!"
We responded:
"Pat, thank you for the 5 star review! I'm glad to hear you've had such a great experience working with Sarah. She does a great job at finding the best plan to fit your needs while being as efficient as possible! -Shannon Teolis"
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Sheri Sipsis

February 25, 2025

5  out of  5
rating by Sheri Sipsis
"Maria is my agent and is just lovely to work with. We are shopping for a car which is so stressful. The only part not stressful was working with Maria which is such a pleasure. Very supportive and kind. A great trait in today’s world. Thank you Maria and Shannon!"
We responded:
"Thank you for the review, Sheri! I'm happy Maria was able to take away some of the stress that can come with buying a car, and I greatly appreciate your business. -Shannon Teolis"
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Stephen Koch

February 25, 2025

5  out of  5
rating by Stephen Koch
"Been with this agency since I moved here, never had a single issue and they have always taken great care of me."
We responded:
"Thanks for the nice review, Stephen! We're always here to help with any insurance needs you may have. -Shannon Teolis"