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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Carole Hughes

September 13, 2023

5  out of  5 rating by Carole Hughes
"The team at Shannon's office (shout out to Addie!) were a true pleasure to deal with. They answered a ton of questions from us and got our insurance in place quickly. I highly recommend this State Farm office."

Joseph Boggs

September 8, 2023

5  out of  5 rating by Joseph Boggs
"It is always great to work with Shannon and her staff. They are efficient and thorough - always making sure that questions are answered and that those answers are understood!! They even called a few days after Tropical Storm Idalia passed over Charleston -- to see if there was any wind or flood damage to our property. Above and beyond......"

Renee Dunn

August 29, 2023

5  out of  5 rating by Renee Dunn
"All I can say is if you need home or car or any type of insurance to contact Addie Martin and her Team at Shannon Teolis State Farm! I accidentally stumbled upon them and I cannot tell you what a pleasure it was to so business with them ! Addie was professional and most importantly knowledgeable! AND FAST! She was able to direct me and make the necessary adjustments to my home insurance so I would be well covered ! With my car Insurance as well ! I feel like I have a friends with the Shannon Teolis State Farm Team! Personable and I will use the word KNOWLEDGEABLE again. Thank you Addie Martin ! And thanks to your entire State Farm Team. I don't know why I stayed as long as I did with Geico !!"

Sam Kitts

August 24, 2023

5  out of  5 rating by Sam Kitts
"Addie was extremely patient and helpful!"

Delaney Aichele

August 22, 2023

5  out of  5 rating by Delaney Aichele
"Sarah did a fantastic job getting me and my boyfriend a new home and auto policy! She was friendly and explained everything really well (which is a huge plus since we’re first time home owners) 10/10 would recommend l!"

Dwayne Bassett

August 18, 2023

5  out of  5 rating by Dwayne Bassett
"Could not be happier. Easy to work with. Very responsive. And they genuinely care."

Nicole Duke

August 17, 2023

1  out of  5 rating by Nicole Duke
"Evan and the team there saved me so much on my auto insurance and did an amazing job explaining my coverages to me! Edited to add that my rates went through the roof, no explanation. No wrecks etc were on my record to explain the cost going up. When you call the office, there are a couple of people that work there who are unprofessional. I was hung up on when I called to cancel my policy. My policy was $800 for my own coverage for 6 months and when I switched to progressive, I am now paying $430 for 6 months. INSANE. I had been with state farm for 15 years. This office is a joke. I’ve also seen first hand how she has treated her employees. She is rude, egotistical, and an all out joke. I’ll continue to edit this review to add that I don’t have to be spoken too personally to read communications in which you deem appropriate enough to send your employees. The rates sky rocketing with no professional attempt to make it any better was the last straw. Check the records along with your “call logs” to note that I still stayed on with your agency even after that employee had left…MONTHS after…when it would have been more convenient to switch to a closer location. Maybe the increase in my rates were tied to the fact you knew I had a personal connection with this team member as I named him specifically in my original review. Interesting of you to bring that up in your reply… I have my peace now that I have spoken my truth."

Wet Bread

August 9, 2023

5  out of  5 rating by Wet Bread
"Drew was a pleasure to work with, he got us hooked up with a plan quickly and easily. Will definitely be recommending him to any friends I know looking for insurance."

Dennis Dutton

August 9, 2023

5  out of  5 rating by Dennis Dutton
"The Account Representative I worked with, Drew Chamberlin was a big help when trying to find a renters insurance plan. Not only did Drew help me find a coverage that would work for me and my new roommate, but he also walked me through the entire process if I had any questions. The biggest help was that he was able to get me a plan that would replace the my old one that the complex made us have, and was able to get one with better coverage for a better price, What a Save! Even after Drew helped me find a good plan for the right price, he messaged me to let me know that if I needed any future help, I could always go back to him."

Alex Allen

August 3, 2023

5  out of  5 rating by Alex Allen
"This agency has been wonderful to work with! Sarah Clark has been more than outstanding with how's she has helped me, acting with patience and kindness as well as urgency. Definitely recommend them to anyone seeking insurance assistance!"


July 27, 2023

5  out of  5 rating by LEGARE JOHNSON
"I was recently shopping various insurer's for home and auto insurance for our family. Head and shoulders above the others in responsiveness was Agent Sarah Clark of the Teolis State Farm Agency. Pricing from all were competitive but Sarah's quick replies turned the dial to her and State Farm."

Kevin Hall

July 27, 2023

5  out of  5 rating by Kevin Hall
"I had the pleasure of working with a young man named Kurtis Weber. He took so much time with me on repeated phone calls and emails and texts and he always took great care and patience with all the issues that I had to face. I would recommend the group of people at this agency and this office to anyone at any time friends and family alike. I do not have one bad thing to say about their group. Amazing people"

Michael Bonds

July 24, 2023

5  out of  5 rating by Michael Bonds
"Addie is the best!"

Jose Cabrera

July 18, 2023

5  out of  5 rating by Jose Cabrera
"I’m glad I switched"

James Blackmon

July 10, 2023

5  out of  5 rating by James Blackmon
"She was very patient and helpful throughout the process. I really appreciate agents like this."

William Russell

July 6, 2023

5  out of  5 rating by William Russell
"Easy & accessible to communicate with, great advice. Helped make sure I was making the best decision for my specific situation, not what best benefited them. If you’re looking for insurance & need guidance, highly recommend giving them a call."

Melissa Zoschg

July 5, 2023

5  out of  5 rating by Melissa Zoschg
"I'm so happy with the service I received today from Tyrese. His customer service was exceptional! He made getting a new policy so easy for my daughter. Thank you Tyrese!!"

Marcia Glover

July 5, 2023

5  out of  5 rating by Marcia Glover
"Unfortunately I had both my bank and credit card hacked. I spoke to Kurtis Weber at the Shannon Teolis State Farm office. Kurtis was very pleasant and understanding. He sent me a link that was extremely easy to use to correct the issue. I’ve spoken with Kurtis before and he’s always been informative, friendly and just a great person to deal with. Thanks again Kurtus!"

Circle H

June 30, 2023

5  out of  5 rating by Circle H
"Best service I’ve ever had"

Todd Townsend

June 30, 2023

5  out of  5 rating by Todd Townsend
"Great service. Very easy to work with. Saved me thousands of dollars bundling my home and auto. Also very detail oriented. I will recommend to others."

Joyce Grant

June 29, 2023

5  out of  5 rating by Joyce Grant
"Love working with the team. Very professional and friendly! Highly recommend!"

Casey Bowers

June 19, 2023

5  out of  5 rating by Casey Bowers
"Addie saved me money and improved my coverage. What a great experience. Never thought insurance saleswomen could be pleasant."

Kurt Godfrey

June 16, 2023

5  out of  5 rating by Kurt Godfrey
"Addie and Kurt, very welcoming and willing to discuss in detail. Service with a Smile to start the day of right!"

Corey Breaux

June 16, 2023

5  out of  5 rating by Corey Breaux
"Addie and Kurt are amazing, very professional and friendly!"

Sara Wise

June 15, 2023

5  out of  5 rating by Sara Wise
"Shannon is so nice and so helpful! Always there when you need her!"