State Farm® Insurance Agent Shannon Teolis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Olivia Heinz
October 11, 2024
5
out of
5
rating by Olivia Heinz
"Sarah was awesome, knowledgeable, and speedy! Recommend her for all your insurance needs."
We responded:
"Olivia, I appreciate the 5 star review of your experience with Sarah! I appreciate you choosing my local office for your renters insurance, and please don't hesitate to reach out if we can assist with anything else! -Shannon Teolis"
David Vogel
October 3, 2024
5
out of
5
rating by David Vogel
"Sarah has been incredibly responsive and kind throughout the quote thru policy issuance process. She provided great explanations re: policy coverages and the various options. Highly recommend this team for your insurance needs."
We responded:
"Thank you for the kind review, David! Sarah does a great job at finding the perfect plan to best fit your needs, so I'm happy to hear how satisfied you are with your experience. Please don't hesitate to reach out with anything else! -Shannon Teolis"
Tommy Lee James
September 30, 2024
5
out of
5
rating by Tommy Lee James
"Such friendly service! Made it all very easy! Thank you!"
We responded:
"Thank you for the 5 star review, Tommy! I appreciate you choosing my local Agency for your auto, condo, and umbrella insurance. Please don't hesitate to reach out if there is anything else we can do for you! -Shannon Teolis"
Mary All
September 29, 2024
5
out of
5
rating by Mary All
"I was pleasantly surprised this morning when Maria from Shannon Teolis State Farm Agency called and offered a safe driver discount. I have multiple cars and this will save on my premium significantly. Have been with State Farm forever and they are truly a great agency."
We responded:
"Mary, thank you for the kind review! We greatly appreciate your continuous business and are always here to help however we can. -Shannon Teolis"
Lindsay Hamrick
September 26, 2024
5
out of
5
rating by Lindsay Hamrick
"Always helpful and quick to respond to any questions I have. I appreciate the personal relationship I have with this local State Farm agency. They are also very patient when explaining insurance details and components that are hard for me to understand. Highly recommend!"
We responded:
"I appreciate the thoughtful review, Lindsay! We are always here to help with any insurance questions and needs you may have. Thank you for your business! -Shannon Teolis"
melinda hutchinson
September 26, 2024
5
out of
5
rating by melinda hutchinson
"Sarah did an outstanding job of researching my new auto & umbrella policies for the best price"
We responded:
"Thank you for the review, Melinda! I'm thrilled to hear about your wonderful experience with Sarah from my team. -Shannon Teolis"
Tera Phillips
September 26, 2024
5
out of
5
rating by Tera Phillips
"I had a great experience with Sonya at State Farm today! She was amazing and worked quickly to help me with my policy. I am very grateful for her help today and would recommend State Farm and Sonya to whoever is needing help with their insurance needs!"
We responded:
"Hi Tera, I am happy to hear my office took great care of you! Sonya truly goes above and beyond for clients with every encounter. Thank you for choosing to do your business with my local insurance agency. -Shannon Teolis"
Anne Marie Guerriero
September 20, 2024
5
out of
5
rating by Anne Marie Guerriero
"This team is absolutely stellar! They are warm, professional, and always deliver prompt and helpful service."
We responded:
"Anne Marie, I appreciate the kind review! We are always here to help with any of your insurance needs. -Shannon Teolis"
Cynthia Williams
September 19, 2024
5
out of
5
rating by Cynthia Williams
"Love working with Shannon Teolis and Maria Palomino Espinosa for my insurance needs. I bug them often to help me get answers to my questions due to so many policies. They are always nice and helpful. Thank you Ladies! Cynthia Williams"
We responded:
"Thank you for the kind review, Cynthia! I greatly appreciate your business and choosing my local Agency for your auto, home, condo, and flood insurance. Please don't hesitate to reach out if there is anything else we can do for you! -Shannon Teolis"
On-Scene Disaster Restoration
September 17, 2024
5
out of
5
rating by On-Scene Disaster Restoration
"Excellent customer service."
We responded:
"Thank you for taking the time to leave a 5 star review! I appreciate you insuring your auto, home, and boat with my local office. -Shannon Teolis"
Terry Farnsworth
August 26, 2024
5
out of
5
rating by Terry Farnsworth
"Maria was great in helping me understand my auto policy. As a senior citizen that was very important. Thanks"
We responded:
"Terry, thank you for the 5 star review of your experience! As your local Agent, we are always here to help answer any questions and make sure you feel protected with your chosen coverage. Please don't hesitate to reach out if you need anything else! -Shannon Teolis "
Patricia Kopf
August 16, 2024
5
out of
5
rating by Patricia Kopf
"Great service. My request was handled quickly and efficiently. My questions were answered without hesitation."
We responded:
"I appreciate the 5 star review, Patricia! It's wonderful to hear about your positive experience with my local Agency. -Shannon Teolis"
Scott McLaughlin
August 15, 2024
5
out of
5
rating by Scott McLaughlin
"This State Farm team is great. Thanks to Ms. Teolis and her team for great service."
We responded:
"Scott, thank you for the 5 star review of my local Agency! I appreciate you insuring your auto and home insurance with my office. -Shannon Teolis"
Susan Humphreys
August 14, 2024
5
out of
5
rating by Susan Humphreys
"Maria and Sara have been incredibly helpful… kind, patient, knowledgeable and professional"
We responded:
"Thank you for the kind review of my team! I'm pleased to hear of the positive experience you had. -Shannon Teolis"
Ronald Teed
August 11, 2024
5
out of
5
rating by Ronald Teed
"Always helpful and accessible. Excellent, compassionate staff."
We responded:
"Ronald, I appreciate your kind review of your experience with my team! Please don't hesitate to reach out if there is anything else we can do to assist you. -Shannon Teolis"
Louis “Machinegun” Ryan
July 26, 2024
5
out of
5
rating by Louis “Machinegun” Ryan
"Everyone inside is amazing and lovely to work with"
We responded:
"Thank you for your 5 star review, Louis! I have a great team who is ready and able to help with any insurance requests. Thank you for your business! -Shannon Teolis"
Charles B
July 25, 2024
5
out of
5
rating by Charles B
"I wish I had contacted them earlier when I first got there information from a friend! Sarah and Shannon were very friendly and helpful with the process of setting up and deciding which insurance policies I wanted to go with. They were very timely in getting back to me with any questions I had from the very beginning to the final signing of my contracts over the past month. I would definitely recommend them for anybody looking for helpful, friendly service and cheaper rates!"
We responded:
"Thank you so much for the kind review, Charles! I greatly appreciate you choosing my local Agency for your auto and life insurance needs, and please don't hesitate to reach out if there is anything else we can assist with. -Shannon Teolis"
Jason White
July 22, 2024
5
out of
5
rating by Jason White
"Really appreciate your staff. We don't have to contact yall very often, but when we do, your staff (most recently Sarah) is incredibly friendly, and very responsive."
We responded:
"Thank you for the 5 star review, Jason! We are always here to help with any insurance needs that arise, and greatly appreciate your business. -Shannon Teolis"
Hayley Kutter
July 20, 2024
5
out of
5
rating by Hayley Kutter
"Highly recommend! Sara was very helpful, kind and knowledgeable. She set up a policy for me within minutes!"
We responded:
"I appreciate the 5 star review! Sarah does a great job at making the process quick and hassle-free. Thank you for choosing my local Agency for your renters insurance, and please don't hesitate to reach out if there is anything else we can do for you! -Shannon Teolis"
tonemeister20
July 18, 2024
5
out of
5
rating by tonemeister20
"Extremely accommodating and knowledgeable about insurance. Highly recommended. Maria is fantastic!!"
We responded:
"Thank you for the taking the time to leave a 5 star review! I appreciate your positive feedback, and my local Agency is here to assist with any and all insurance needs! -Shannon Teolis"
John Castelli
July 17, 2024
5
out of
5
rating by John Castelli
"Easy to work with and very professional"
We responded:
"Thanks for the review, John! I appreciate you choosing my local Agency for your auto insurance needs. -Shannon Teolis"
Dawn Nekola
July 17, 2024
5
out of
5
rating by Dawn Nekola
"Maria was able to add an additional vehicle to our current policy in no time at all. Very thorough and professional."
We responded:
"Dawn, thank you for the 5 star review of your experience with Maria! I greatly appreciate your positive feedback and business. -Shannon Teolis"
Rebecca Detwiler
July 16, 2024
5
out of
5
rating by Rebecca Detwiler
"Had a wonderful experience switching to State Farm, my rate lowered and Hannah took the time to fit a policy to my needs. It was an easy process and everyone was so polite and helpful."
We responded:
"Thank you for the kind review, Rebecca! I'm happy to hear you had such a positive experience with Hannah from my team. -Shannon Teolis"
Andy B
July 11, 2024
1
out of
5
rating by Andy B
"They are mostly friendly in the beginning, but this ends quickly when you switch a policy from them and it becomes difficult. I had switched to a new company, but they still charged me for service even after it had lapsed. My last call with them consisted of their staff encouraging me to let a bill go to collections instead of helping me figure it out…"
We responded:
"Hi Andy, thanks for your feedback. After reviewing your account, I see that the bill you’re referencing was the final balance for a policy that canceled due to non-pay. State Farm does not have any late fees, so we informed you of the bill from the last month you received coverage before the policy canceled from lack of payment. While we do not ever encourage a bill to go to collections, we did explain to you that unfortunately this would happen for bills not getting paid since we do need to collect for insurance provided. My team and I always strive to show the best customer service possible, and also inform you of all options and possibilities if there’s any confusion on bills, policies, or cancelations. I hope this helps clear up any confusion or frustration. -Shannon Teolis"
John Mullen
July 3, 2024
5
out of
5
rating by John Mullen
"Han̈nah was very knowledgeable and patient in reviewing our policies. She answered all of our questions and even gave us tips on how to save money. I highly recommend going to this agency for all of your insurance needs."
We responded:
"Thank you for the review, John! I greatly appreciate you taking the time to leave your feedback on your positive experience with Hannah, and look forward to working with you for years to come. -Shannon Teolis"