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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kay Muscella

May 9, 2025

5  out of  5
rating by Kay Muscella
"Super helpful! Riley was able to do everything over the phone with no issues. Would 100% reccomend."
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Suzanne Bufano

May 9, 2025

5  out of  5
rating by Suzanne Bufano
"Many thanks to Maria Palomino Espinosa, a Customer Service Representative at the State Farm office of Shannon Teolis! During the past 2 months, Maria has been so very helpful to me, managing multiple homeowners, vehicles, and flood insurance policies for two different homes. Throughout this time, Maria has been incredibly kind, patient, thorough, and efficient. We worked together in person, by telephone, by email and with text messages, all to help me organize these policies in a way that offered excellent coverage at a reasonable price. When I was uncertain or confused, she responded with a warm smile at the office and a gentle reassuring voice on the phone. Thank you so much to Maria and her colleagues at the State Farm office of Shannon Teolis!"
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Charles Icard

May 8, 2025

5  out of  5
rating by Charles Icard
"Maria is outstanding. She resolves inquiries with a smile and takes an interest in her clients. A fantastic asset to the organization. Five STAR performer."
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Mike Spivey

May 1, 2025

5  out of  5
rating by Mike Spivey
"Very fast getting my quote. worked hard to get me the best price.I look forward to doing business with State farm for a long time."
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TGC Vishous

April 30, 2025

5  out of  5
rating by TGC Vishous
"Hannah was very helpful and quick about getting done what I needed done. Great customer service"
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Deborah Brush Emerick

April 29, 2025

5  out of  5
rating by Deborah Brush Emerick
"Hannah is great. Every time I call which is not often, she immediately knows who I am and has my account pulled up right away. She is polite and Courteous to all my needs. Thanks, Hannah ."
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Victoria Latham

April 29, 2025

5  out of  5
rating by Victoria Latham
"Shannon was amazing! She found me a great rate that we were able to quickly set up (car insurance). Will definitely be recommending her!"
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f poole

April 29, 2025

5  out of  5
rating by f poole
"Always such wonderful help!"
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Janet Hill

April 29, 2025

5  out of  5
rating by Janet Hill
"Hannah attended to my request in timely fashion."
We responded:
"Thank you for your feedback! We're glad to hear that Hannah was able to assist you promptly. If you have any further requests or need assistance in the future, please don’t hesitate to reach out! -Shannon Teolis"
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Riley Rasin

April 29, 2025

5  out of  5
rating by Riley Rasin
"Very nice people to work with!"
We responded:
"Thank you for your positive feedback! We're delighted to hear that you had a great experience working with our team. We look forward to working with you again! -Shannon Teolis"
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Eric Poole

April 29, 2025

5  out of  5
rating by Eric Poole
"Grateful for Maria Maria was diligent in helping us get our flood insurance straightened out. She called back when she said she would. She handed form that needed to be found and filled quickly. Well done Maria"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Maria was able to assist you with your flood insurance needs. Her diligence and commitment to following through are truly commendable. We’ll be sure to pass along your kind words to her. If you need any further assistance, please don't hesitate to reach out. -Shannon Teolis"
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Bernard Feldman

April 28, 2025

5  out of  5
rating by Bernard Feldman
"very professional"
We responded:
"Thank you for your feedback! We’re glad to hear that you found our services professional. It’s a pleasure to assist you with your home and auto insurance needs. If you have any questions or need further assistance, please feel free to reach out anytime! -Shannon Teolis"
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Alex C

April 28, 2025

5  out of  5
rating by Alex C
"Sarah provided outstanding customer service — she was prompt, professional, and genuinely attentive to my needs. Her commitment to ensuring a smooth and positive experience exceeded all my expectations."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sarah provided you with outstanding customer service. We pride ourselves on our commitment to our customers, and it's wonderful to know that Sarah's efforts made such a positive impact on your experience. We look forward to serving you again in the future! -Shannon Teolis"
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margaret rainka

April 28, 2025

5  out of  5
rating by margaret rainka
"Riley Koenig helped me get renters insurance for my first time and she was super helpful and made the process very easy!"
We responded:
"Thank you for sharing your experience! We're so glad to hear that Riley made the process of getting renters insurance easy and enjoyable for you. It's always a pleasure to assist first-time customers, and we appreciate your trust in us. Welcome aboard! -Shannon Teolis"
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Rich Schwarz

April 25, 2025

5  out of  5
rating by Rich Schwarz
"Shannon and her entire State Farm team are the best in town. No matter who picks up the phone at any time of day, they are there to help you in every possible way. Along with the great service, their rates are the lowest out there. They are constantly helping the customer to get the best rate and service. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with the State Farm team. Providing exceptional service and helping our customers find the best rates is our top priority. Your recommendation means a lot to us, and we look forward to continuing to assist you in the future! -Shannon Teolis"
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Francesca Pardini

April 24, 2025

5  out of  5
rating by Francesca Pardini
"Everyone that I have worked with at State Fram (Shannon Teolis) is absolutely wonderful! I always receive the most outstanding and kind customer service. I can't imagine insuring with anyone else!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've received outstanding service. Your satisfaction means the world to us, and we’re grateful to have you as a valued customer. -Shannon Teolis"
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Chris Stone

April 24, 2025

5  out of  5
rating by Chris Stone
"I've been with State Farm my entire adult life, I wouldn't choose any other insurer. Every time I've needed them, they've taken care of me quickly and professionally. Recently, Sarah revised my auto insurance policy and provided me with exactly what I needed and even passed along a discount that came with that. I would highly recommend State Farm and specifically Shannon Teolis's office to anyone."
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that you’ve had such a positive experience with us over the years. It’s fantastic to know that Sarah was able to assist you with your auto insurance policy and find you a discount. We truly appreciate your recommendation and are grateful to have you as part of the State Farm family. -Shannon Teolis"
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Chanell McDaniel

April 24, 2025

5  out of  5
rating by Chanell McDaniel
"Great CSR Appreciate customer loyalty being recognized"
We responded:
"Thank you for your positive feedback! Recognizing and appreciating our loyal customers is important to us, and we’re grateful for your support. -Shannon Teolis"
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Phillip Christiana

April 23, 2025

5  out of  5
rating by Phillip Christiana
"Maria is such an amazing agent. The whole agency is awesome. I recommend any of them for you insurance need!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Maria made such a positive impression on you. If you ever need assistance, don’t hesitate to reach out! -Shannon Teolis"
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Peggy Beacham

April 22, 2025

5  out of  5
rating by Peggy Beacham
"Excellent customer service. Quick and efficient."
We responded:
"Thank you for your fantastic review! We're so glad to hear that you experienced excellent customer service and found our team quick and efficient. Thank you for choosing us! -Shannon Teolis"
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Mark Foil Jr

April 22, 2025

5  out of  5
rating by Mark Foil Jr
"Every step of the way through moves, new cars, rental insurance and personal property coverage, Shannon and her team have made all of my transitions and coverage needs quick and easy."
We responded:
"Thank you for your wonderful feedback! It's our goal to provide quick and hassle-free service for all your insurance needs, and we’re thrilled to know we’ve met that expectation. If you ever need further assistance or have any questions, don’t hesitate to reach out! -Shannon Teolis"
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Lauren Michaels

April 21, 2025

5  out of  5
rating by Lauren Michaels
"Hannah was so extremely helpful! She quickly answered all questions and concerns and got our renters insurance plan to us! The easiest and best experience!"
We responded:
"Thank you for your amazing review! We’re so glad to hear that Hannah was able to assist you effectively and make the process of obtaining your renters insurance a breeze. -Shannon Teolis"
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Molly Curtiss

April 18, 2025

5  out of  5
rating by Molly Curtiss
"Excellent experience"
We responded:
"Thank you for your feedback! We're thrilled to hear you had an excellent experience and appreciate your support! -Shannon Teolis"
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Ariana Martin Sierralta

April 18, 2025

5  out of  5
rating by Ariana Martin Sierralta
"Hannah was quick and very helpful getting my new car insured, this process was a breeze."
We responded:
"Thank you for your kind words! We're so glad to hear that Hannah made the process of insuring your new car quick and easy for you! -Shannon Teolis"
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Grace Baxter

April 18, 2025

5  out of  5
rating by Grace Baxter
"Hannah has made the process of switching to State Farm so easy! She had a clear line of communication and was able to answer all of my questions quickly. If you are considering switching, I highly recommend switching to Shannon Teolis State Farm and asking for Hannah!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Hannah made your transition to State Farm smooth and efficient while providing clear communication. Your recommendation means a lot to us, and we’re here to assist you anytime you need -Shannon Teolis"